My whole experience. 3 infrared ceiling panels and 1 wall mounted space heater. Bought my first ever property. A little mid terrace 1 bedroom house with the bedroom on a mezzanine level. From ground floor to ceiling peak is 4.9m. Very open plan weird shape. The only heating system it had was a plug in electric fireplace… thing, and the gas meter had been took out. Anyway, after days/weeks of research and since I’m a bit of an ‘eco friendly nut’ – I decided on elec heating system and then on infrared panels as I don’t have enough space for anything on my walls. Gas or storage heaters would have been pointless as there is a huge volume of air as it’s all open plan and heat rises. My diamond colleague/friend who’s an electrician in his very late 50’s had never done anything like this, but I assured him he was very capable (lol). Ended up a near full re-wire and new board anyway. I sent off pictures with measurements and descriptions as I had zero clue what size/wattage I had to get and the team were very efficent in telling me what I needed after more than a few emails back and fourth. The instructions on the website which my dear friend spent about 2 weeks reading over, were very clear once he figured it out. Although my joiner did advise putting in extra framing above the ceilings to hold them up, but I lowered mine anyway and had access to the loft so this wasn’t a problem for me. Now I’m currently sitting in my new home with them all connected. Bearing in mind at the start of this project, I was a 24 year old painter and decorator who ‘doesn’t have a clue’ and infrared technology is ‘a waste of money’. I have now proven people wrong on both points and they are thoroughly amazed at these things. The heat they give off is direct, like the sun. Heats walls, surfaces, objects – which means they do not make the air stuffy like gas radiators or storage heaters which would give me a headache and make me feel like I couldn’t breathe. Also considering most storage heater wattage, these are meant to be better on the bills. They just take a bit of getting used to. I’m very pleased with them and the overall experience with this company. I hope they last a long time so this will be my first and last purchase. Unless in 20+ years I move, then I will be back and hopefully by then this internet page has thousands of 5* reviews. I did have a problem with the app on my phone (which eventhough I’m giving a 5 star review, does need work). But thankfully the people at herschel gave me an alternative so that I could use this system as was intended and I’m very greatful for that because now I’m cosy. So afterall, now with my panels and my renewable energy electricity supplier, I am now doing my bit towards climate change – at least in my mind… Thanks everyone.